Privacy policy.

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from Head in the Clouds.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you make a purchase or register on our site, we collect personal information you provide, such as:

- Name

- Email address

- Shipping and billing address

- Phone number

- Payment information (e.g., credit card details)

b) Non-Personal Information

We collect information automatically when you browse our website, such as:

- Your IP address

- Browser type and version

- Pages you visit and time spent on the site

- Device information

2. How We Use Your Information

We use your information for the following purposes:

- To Process Orders: To complete and ship your purchases, and send order updates.

- To Improve Our Website: To enhance user experience and ensure functionality.

- For Customer Support: To respond to your inquiries and requests.

- For Marketing: To send promotional emails and offers (you can opt out anytime).

3. Sharing Your Information

We respect your privacy and only share your information when necessary:

- Service Providers: We may share data with trusted third parties who assist with payment processing, shipping, or email marketing.

- Legal Obligations: We may disclose information if required by law or to protect our rights.

4. Cookies

We use cookies and similar tracking technologies to:

- Enhance your shopping experience.

- Analyze website traffic and performance.

You can disable cookies in your browser settings, but this may affect functionality.

5. Data Security

We take your data security seriously and implement measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

- Access the personal data we hold about you.

- Request corrections or deletions of your data.

- Opt out of marketing communications.

To exercise your rights, please contact us at natalievagnerova@gmail.com.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and the “Last Updated” date will reflect changes.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: natalievagnerova@gmail.com